We’re in this together
Our Process
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Listen
Let's get to know one another. Tidalpeak knows that being a good listener is key to any successful relationship. We start every client engagement by carefully listening so that we may truly understanding our clients current challenges, core competencies and desired outcomes.
By meeting with key stakeholders and collaborating with clients on identifying problems and ideal outcomes, Tidalpeak gains the insight needed to develop a solution that will not only truly benefit the organization, but also help with buy-in further down the line.
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Plan
Once Tidalpeak understands our client's goals and challenges, we develop a solution that will enable the client to successfully reach the finish line.
Depending on the project at hand, the solution may be narrow and specific, or wide reaching - touching multiple teams within the client organization. Whether it be a explicit deliverable or a large scale digital transformation initiative, Tidalpeak will provide actionable steps for achieving the desired outcomes.
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Execute
Experts at execution, development and delivery, Tidalpeak can provide support throughout the transformation journey. Or, if the client prefers, we can simply hand over the roadmap, KPIs and skills needed for the client to execute on their own. Regardless the approach, Tidalpeak stays committed to clients to ensure the initiative is successfully executed.
We're flexible and work with clients to best determine what approach will help them stay within budget while achieving the desired outcomes.